Policies
Limited Warranty
For one year from delivery, Knight Jewelry warrants that eligible jewelry purchased on knightjewelry.store is free from specified manufacturing defects in materials and workmanship under normal wear.
Effective October 3, 2026·Knight Jewelry
1. What this covers
This limited warranty is given only to the original purchaser, for merchandise paid in full and delivered under a Knight Jewelry order, and only for the period beginning on the delivery date and ending one (1) year later.
Covered manufacturing defects include, by way of example:
- Broken or failed prongs, bezels, or other stone-setting structures that fail in normal wear without impact.
- Failed solder joints or broken chains, clasps, or jump rings that fail in normal wear without pulling, catching, or misuse.
- Manufacturing defects in finishing that make the piece unwearable and that were present at delivery.
Arrival damage and carrier loss are handled under the Shipping Policy, not this warranty. Change-of-mind and fit of a stock-size piece are handled under the Returns Policy during that window only.
2. What this does not cover
- Normal wear, tarnish, scratches, dents, bent shanks, worn rhodium, or loss of polish.
- Loss, theft, or mysterious disappearance, including a stone that is missing without a failed setting we can inspect.
- Damage from impact, catching, chemicals, pools, spas, ultrasonic cleaners you use, or other misuse.
- Resizing, soldering, re-tipping, engraving, or other work performed after delivery by anyone other than Knight Jewelry.
- Sized-to-order work itself: the fact that a ring was sized to your selection is not a defect. An incorrect size you selected is not a defect.
- Natural variation in gemstones, pearls, or organic materials; inclusions; color shift; or loosening of a stone after the piece was worn, resized, or struck.
- Appraised value, insurance replacement value, or investment performance.
- Merchandise not purchased from knightjewelry.store, or purchased from an unauthorized reseller.
3. How to make a claim
Email info@knightjewelry.store before the one-year period expires, with the order number, a description of the defect, and clear photographs. Do not send the piece until we authorize a shipment. Unauthorized packages may be refused. You are responsible for insured shipping to us unless we confirm the defect in advance and provide a label.
4. The exclusive remedy
If we confirm a covered defect, Knight Jewelry will, at its option, (a) repair the piece, (b) replace it with the same or a substantially similar piece, or (c) refund the amount you paid for that line. Replacement is subject to availability; if the style is gone, a refund or a reasonably comparable piece is the remedy. Repaired or replaced merchandise is warranted only for the remainder of the original one-year period.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY Knight Jewelry GIVES, AND THE REMEDIES ABOVE ARE YOUR EXCLUSIVE REMEDIES FOR A COVERED DEFECT, EXCEPT FOR ANY WARRANTY OR REMEDY THAT APPLICABLE LAW DOES NOT ALLOW US TO LIMIT OR DISCLAIM.
5. Legal terms
Implied warranties, including merchantability and fitness for a particular purpose, are limited in duration to the one-year term of this limited warranty to the extent that limitation is permitted. Some states do not allow limits on how long an implied warranty lasts or on incidental or consequential damages, so those limits may not apply to you. This warranty gives you specific legal rights, and you may have others that vary by state.
Liability limits in the Terms of Sale apply to warranty claims as well. This warranty is governed by Florida law, except where a consumer-protection statute of your state cannot be waived.
6. Contact
Warranty claims: info@knightjewelry.store
Knight Jewelry · Effective October 3, 2026
